Howie Goodell writes
>This
>experience suggested an analogy:  your Access programmers are not
>Computer Scientists or even Software Engineers; they are high-tech
>tradesmen.

That's a striking analagy. I think that 'who are end-users, what do they 
know, how do they work, how do they learn' would be a very good question 
to research. (Obviously everyone has their own interests but for me 
personally, I'm more interested in that than in trying to define 
necessary and sufficient criteria for what activities constitute 
pogramming.)

As it happens I'm part of a group that will be researching improved 
end-user tools (see http://www.CS.ORST.EDU/~grother/vptestdebug.html) so 
it's very relevant. What can we assume about skills, work practices, 
background, exchange of information with each other? Do they work singly 
or together? etc.

Can anyone help me by mentioning any useful research in this area? 
There's a spreadsheet study by Bonnie Nardi, of course, and there's a 
study by David Hendry and myself that was inspired by hers, but neither 
really looked at the points that Howie was making about standards, 
certification, etc. So: what do we know about users of Access, LabView, 
VB, and other systems where there's a significant community of people 
using the tool to do paid-for, responsible work, akin to 'putting a 
recreation room over your garage', as howie puts it?

Cheers
Thos



Thomas Green

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