Hi, 

On Jan 30, 2013, at 09:42, Anna Morris <[email protected]> wrote:

> am interested as to why jabber, through pidgin, with both accounts on same 
> server, worked when we were in the same room but not when we were in 
> different places. Cisco are offering something jabber shaped as a service 
> like this, and apparantly that works (i bet they wont tell us how or why 
> though!). I really wouldn't mind paying a few pounds a month for a service 
> like this, but not from them. Anyway - it is all over my head, but i guess 
> all the info helps :)


this is usually a case of problems of NAT traversal. Jabber uses STUN [1] 
servers for that, IIRC. Essentially a Jabber server needs a little more setup 
to pass through WIFI access points et cetera for video chat.

Cheers, 

Mirko.
[1] http://en.wikipedia.org/wiki/STUN
-- 
Mirko Boehm | [email protected] | KDE e.V.
FSFE Fellow, FSFE Team Germany
Qt Certified Specialist

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