I'm responsible for writing a customer service application for a django project, and it needs to be done by Monday (it's friday now). I'm currently getting it built with the Django Admin, but the bosses think the interface is too complex for the "knuckle-draggers" that commonly answer phones. I'm wondering is anyone out there has ever used the Django Admin for such purposes? Did you have to modify the interface in any way? Did your customer service agents have trouble navigating between the pages? Actually, has anyone out there ever had to deploy a Django Admin instance to a group of computer illiterate people? Were they able to cope?
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