If I was going to tackle this, I would use XMPP as the protocol.  If it's 
internal only it will be easier than if there is a requirement to federate 
external to your environment.  Someone already did some of the work for you.

On Tuesday, April 10, 2018 at 12:53:29 AM UTC-5, Haroon Ahmed wrote:
> Hi,
>     I am using Django 1.9.8 and Python 3.4.4, will upgrade my django to 
> 1.11,
>     I want to create Chat functionality in my project, My requirement is 
> that application users can Live chat with Admin users and maintain chat 
> history of each user!
>     Please suggest some packages or solution that i can customize 
> according to my requirement!
>     Any kind of hep will be appreciated in advance.
> Regards,
> Haroon Ahmed

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