Hi Kelvin,

On 04/16/2014 04:24 AM, Kelvin Smith wrote:
> I have installed DL on my website; I can use the web interface to send and 
> receive files. However, I'm running into a problem with getting Thunderbird 
> (v24.4.0, the latest version) to set up the Filelink account. I've followed 
> the directions on your website, but when I click on Set Up Account, I 
> get "An error occurred while setting up the account!" Sometimes it happens 
> before I get a window asking for a password, sometimes after the password 
> request.

Yes, the Thunderbird addon is lacking in error messages unfortunately.

As a first test, make sure the "REST URL" is correct. In the preferences
of Thunderbird/Attachments, remove the existing DL account and add a new

To make sure the URL is correct, try accessing the REST URL with a
browser. You should get a username/password prompt from the browser
itself (this is not the same as the login page).

If you don't get a password prompt, or you get a server error, there is
probably a mis-configuration on the server.

> I don't see any troubleshooting information, so I don't really know where 
> to go from here. I really like the idea of using DL rather than a 
> commercial service, so it's completely under my control; I hope I can get 
> it working.

Given that the normal web interface works fine, this is most likely a
very simple issue.

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