Jonathan,

This is a known issue with Microsoft:
https://blogs.msdn.microsoft.com/tzink/2016/05/19/why-does-my-email-from-facebook-that-i-forward-from-my-outlook-com-account-get-rejected/

and
https://blogs.msdn.microsoft.com/tzink/2017/06/22/an-update-on-the-
forwarding-email-problem-in-office-365/

If their example applies to your message, it is probably because
Kelly Elmstrom <[email protected]> <[email protected]>
is being "fixed" to:
"Kelly Elmstrom" <[email protected]> <[email protected]>
and that breaks DKIM.

You may want to try to change your marketing campaign to add the double
quotes on the name and see whether that fixes the problem. Long shot...
<https://blogs.msdn.microsoft.com/tzink/2017/06/22/an-update-on-the-forwarding-email-problem-in-office-365/>
ARC (arc-spec.org) is also been specified exactly to overcome these
scenarios. Google and AOL already implement it.

p=reject is the only real form of protection not only for impersonation
attacks but also to prevent mass spam senders from using your domain name
(the latter is more common than you think).

Best,
Randal


On 13 July 2017 at 17:49, John Levine via dmarc-discuss <
[email protected]> wrote:

> In article <[email protected]> you
> write:
> >Can we do anything to prevent messages such as this one from bouncing
> >when we turn on p=reject?
>
> Probably not.
>
> Perhaps you could back up and tell us what problem you expect to solve
> by turning on p=reject.  Unless you are a target of an unusual amount
> of phishing or malicious forgery, p=reject often causes more problems
> than it solves.
>
> R's,
> John
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> terms (http://www.dmarc.org/note_well.html)
>



-- 
Randal Pinto
Founder & COO
@randalpinto <https://twitter.com/randalpinto>

Redsift Limited
OnDMARC (https://ondmarc.com) - Block phishing attacks. Increase e-mail
deliverability.
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