Ivan,

Can you show sample/likely envelopes/headers that would cause the problem? It's not clear from your description why there's a problem. Are you saying that Cisco is running a service that impersonates author (5322.From) domains of *_non_*-customers?

- Roland

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On 11/07/18 19:22, Ivan Kovachev via dmarc-discuss wrote:
Hello all,

I have a question regarding third-party email encryption services and DMARC.

For example, when using Cisco CRES the emails contain the From domain of the sender and the Return-Path is that of the sender so if they authorize Cisco CRES then emails will pass SPF and align with regards to DMARC. Emails contain no DKIM signature.

The recipient then replies and again emails go through the CRES servers, the From domain is that of the company that replies, the Return-Path is also that of the company that replies, however, they will also have to authorize Cisco CRES in their SPF in order for DMARC to pass. Again no DKIM.

The problem is that there are many other email encryption services out there and if the sender is using any of them then their recipients must also authorize them in their SPF records. This means that if any the sender or recipient is in DMARC reject when replying to such emails their emails will be rejected.

Has anyone come across this problem before and what have you done to solved it? Is using subdomains (in DMARC none policy) for this email communication the only way to go for now?


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