On Sunday, April 26, 2015 9:23 AM [GMT+1=CET], Stephen J. Turnbull wrote:

> J. Gomez writes:
> 
> > Not an option. And sorry but it is not affordable to employ
> > security experts in everyday clerical tasks.
> 
> It doesn't require *any* *security* expertise on the part of the
> clerks to deal with the exploit you described in a business context.
> 
> Since it's direct mail, in a business context it's reasonable to
> suppose you have a database of qualified vendors including their email
> addresses, and one would hope an IT department capable of implementing
> DMARC and filtering out URLs not backed by a DMARC pass from a vendor
> registered with your company.  Ie, you deal only with companies which
> always send DMARC-conforming mail and publish p=reject, and have IT
> configure the MTA to quarantine any other mail addressed to clerks
> which contains clickable links.

So before the clerks can arrange to do business with a new Courier (because the 
old Courier happens to be on strike, or not service an area, or is more 
expensive for certain kinds of packages), they should have to first vet it 
through the IT dept. so that IT dept. can whitelist their sending email 
addresses/domains? And the same for any other provider/client the clerks are 
going to deal with through email? And the same for the Sales dept., who when 
following leads by necessity have to deal with not-yet-formally-engaged 
prospective clients/providers?

Sorry, but real everyday business does not work like this (unless maybe at IBM, 
some huge University, or the Cuban Government, perhaps).

> So all the clerks need to learn is to report unclickable links so that
> threats can be forwarded to corporate security and unregistered but
> valid vendor addresses can be registered.

One clerk (a.k.a. "information-age worker" nowadays) does the workload of four 
clerks 20 years ago. They are over-worked, they work fast and furious and when, 
for example, presenting on-line taxes and what-not they usually go by the last 
day in the tax period. So now the confirmation email to validate their account 
on the Government on-line taxes web site (which recently moved from 
https://taxes.ministry.fr to https://taxes.ministy.gouv.fr) is suddenly not 
clickable, in the last day of the tax period, at 17:45h in the evening? The IT 
dept. could be better, but they certainly are not suicidal.

Regards,
J.Gomez

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