At 10:11 PM 5/17/01 -0800, you wrote:
> >4. Having to download the entire group every time they went in.
> >
> >In the case of #4 I had users turn of the Synchronization of the account in
> >their news client, and no more problems. (a minority had to turn off sync,
> >and reset, but have had no problems in 2 months). Reading your second follow
> >up, you mention that after Synchronizing, all messages have to be
> >downloaded.
> >
> >If sync is turn off on the client, the messages automatically load when the
> >user clicks on the group to read.
>
>Please read my previous posts carefully.
>I said that problem appeas periodically. Especially after rebuild_piles,
>and sometimes after restarting the server.
>At the other time everything works fine.
>Changing syncronization settings did not helps at all.
>The same problem with all newsreaders, not only OE.
Ok, I think you are seeing a combination of problems, basically, DON'T run
rebuild_piles, this is a 'disaster recovery command that you should use
once in a blue moon, and after or during running it yes news clients will
see weird things and may re-download messages. So if you need to
do this regularly let me know why and possibly I can suggest an
alternative.
Second when changing servers, if you reset your numbering in the process
(this happens if active.dat is not coppied from the old to the new system)
then some news clients get confused and need resetting. How to reset
a client is different for each client. But they should only need resetting
once.
So, if none of the advice you've seen helps, then arrange news access for
me to your system and I'll try it with whichever client you are having
trouble with and then hopefully I'll be able to see the problem myself.
(email details to [EMAIL PROTECTED])
ChrisP.
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