As far as I'm aware, it's unacceptable / illegal for a hosting company to hijack the email address of a registrant. I have this situation where a client wants to escape from the clutches of a particular hosting company, change the DNS entry and transfer the domain name, but can't. What steps can I take to ensure that the registrant's contact details properly recorded? What processes / procedures are in place to validate the registrant's contact details, and to prevent such hijacking? Ron Stark
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