> On 1 Dec 2021, at 4:19 pm, Paul Vixie <p...@redbarn.org> wrote:
>
> ... but if you're Slack or similar (cloud provider, ISP, MSSP, social network,
> xAAS provider), no automation will ever be good enough by itself (wizards will
> be needed.)
With that qualification, I think we're much less far apart. Yes,
the operations team in a complex environment needs to be more
highly skilled, and not just in DNSSEC.
However, I do think that the skill level required need not always
be or remain "wizard". They had some bad luck running into a not
fully baked stack on the provider end.
Unless of course the complexity of what's being attempted will
always rise to near or just past the skill level of the team,
boldly going to where no team has gone before.
In that case, even wizards will at times out-wizard themselves,
and this is then no longer about DNSSEC really. Just that as
tools get better we're never content to keep solving the old
problems more reliably, we start to feel cocky about tackling
new bigger problems...
--
--
Viktor.
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