*** Democracies Online Newswire -  http://e-democracy.org/do ***
***  See something? Send submissions to: [EMAIL PROTECTED]  ***

This is a great story because it does what the Congress Online
Project can't do - it names a couple Congressional web sites that
stink.

Every major state newspaper should do a review of their Congressional
delegation web sites.  The reporter should not only mention the
leading features, but also name those poorly designed or maintained
sites which demonstrate a lack of commitment to online constituent
communications.

In my opinion, any member of Congress that does not provide a simple
e-mail address for their constituents are acting in a fundamentally
undemocratic manner.  E-mail is the clear choice for citizen
communication in social and business life.  To only provide a web
form option is out-of-touch, unresponsive, and not befitting our
democratic tradition. Period.  With spam filtering technologies and
auto-reply confirmation reply processes, if there is a will, there is
a way for e-mail to work for all.

Why do I feel this way? E-mail should not be the best tool for
connected insiders and lobbyists to share information with
Congressional staff in an ongoing way and remain worst tool for
citizens to reach the office of their member of Congress.  Citizen
e-mail boxes are also the only "place" on the Internet that most
citizens own.  We have power over what we send, how we organize our
messages, and to whom we reply.  We get to keep a copies of what we
send.  Most web forms do not send you an e-mail copy of your
submissions (and what the Member of Congress received). This is
essential to empower the constituent should they not receive a reply
or wish to pursue the matter further.

It is time for Congress to build online democratic tools which help
them accommodate the will of the people.  Right now, through their
web forms, they are building virtual Berlin walls.  Instead of
transferring advance online campaigning technology from efforts that
seek to gain our votes and donations, once in power most are
fundamentally cutting themselves off from the interactive reality of
the information age.

Steven Clift
Democracies Online Newswire
http://www.e-democracy.org/do


From:
http://www.startribune.com/stories/484/4046042.html


Congress faces a digital divide
Andrew Pritchard
Published August 17, 2003

Star Tribune Washington Bureau Correspondent

WASHINGTON, D.C. -- In 1994, when the Washington Post reported the
first e-mail addresses for members of Congress, the story paused to
define "electronic mail."

...

Less than a decade later, the Congress Online Project counts 610
congressional Web sites for members, committees and the leadership.
But the project says Congress has its own increasing digital divide --
between members who have made their sites noticeably more useful for
constituents and those who have not.

...

Twin Cities-based electronic democracy expert Steven Clift, who also
chairs Minnesota E-Democracy, agreed that Dayton and Gutknecht have
two of the delegation's better sites. But the most advanced site, he
said, belongs to Republican Rep. Mark Kennedy.

"Congress is very inaccessible to most people, and he addresses
people from that perspective," Clift said.

Kennedy's new site was not considered in the Congress Online
Project's most recent ranking because he did not unveil it until
April 25.

"There are many opportunities on the Web site for constituents to
tell me how they feel," Kennedy said. "I want the communication to be
two-way, not just one-way, as so many sites are today."

...

But Kennedy principally stood out from the delegation because he
offered constituents both a Web form and a regular e-mail address for
contacting him, Clift said. Most of the members require that
electronic comments come through a form accessible only on the site.

Clift noted that although no members of the Minnesota delegation
provide or link to online discussion forums, some take other steps to
prompt constituents to action.

...

The delegation's two worst sites, Clift said, belonged to Democratic
Reps. James Oberstar and Martin Sabo. Their designs are "so 1998," he
said, looking as though they had not been maintained.

...
^               ^               ^                ^
Steven L. Clift    -    W: http://www.publicus.net
Minneapolis    -   -   -     E: [EMAIL PROTECTED]
Minnesota  -   -   -   -   -    T: +1.612.822.8667
USA    -   -   -   -   -   -    M: +1.612.203.5181

Join my Democracies Online Newswire: http://e-democracy.org/do

*** Past Messages, Discussion http://e-democracy.org/do ***
*** To subscribe, e-mail:  [EMAIL PROTECTED]          ***
***         Message body:  SUB DO-WIRE                  ***
*** To UNSUBSCRIBE instead, write: UNSUB DO-WIRE        ***
*** Please send submissions to:  [EMAIL PROTECTED]     ***

Reply via email to