On May 3, 2012, at 3:20 AM, André Malo wrote:

> Yes. Answering those questions above would be a big help. Beside the 
> technical 
> answers we should also point the people to the mailing list to ask their 
> questions.
> However, I'm also inclined to say, that if we're not able to use our own 
> self-documentation properly, we're doing something very wrong. And it's not 
> very much. Just a few pages. No offense to anyone, but I'm pretty frustrated 
> by the "I would contribute, but I don't bother to get some community context" 
> attitude floating around.


Oh, I don't know about that. I think that we should indeed lower the bar to 
contributing to the docs. I don't think it should be a requirement to learn 
about XML, XSLT, SVN, or Ant in order to say "wouldn't that sentence flow 
better if you said ..."  Besides which, the "community context" should be one 
of welcoming, not one of "go read the documentation for our documentation 
before you can tell us we misspelled peony."

I've been contributing to the documentation for 12 years, and I still find 
http://httpd.apache.org/docs-project/ to be ... well, kind of embarrassing. One 
shouldn't need to be a programmer, or even particularly a geek, to contribute a 
documentation fix. You'll note I say fix, not patch, because I don't feel that 
the ability to generate a patch is a particularly important one in a 
documentation expert. The ability to *write* is, and if we scare off a writer 
with a poorly-written page, then we've done us and them disservice.

Anyways, enough philosophy. Here's what I'm planning to do in the near future.

The "whodunnit" portion of http://httpd.apache.org/docs-project/ doesn't need 
to be half of the front page. Unless someone strenuously objects, I'd like to 
move that to a /docs-project/contributors.html page, and, if possible, look in 
SVN to make it actually reflect reality a little better.

The top section of the page (the bit with the "Documentation Project" header) 
is largely filler text. It's nice, but it doesn't really contribute much. The 
"How to get involved" section is the one that matters. 
http://people.apache.org/~humbedooh/contribute.html does a better job of saying 
it, and that's a good starting point. But I'd really like to emphasize in some 
friendly way that if folks want to fix something, it's adequate to send us 
email, or put a fixed copy of the HTML somewhere, or send us a letter, or ... 
you know, generally get that fix to us in any way that they can. The community 
context comes from the way we welcome that contribution. If the welcome is "no, 
we need a valid patch in valid XML against the latest HEAD revision", then 
they'll never stick around long enough to find out what the community context 
is.

Anyways, that's my soap box. Less talking, more doing. Shosholoza, as they say.

--
Rich Bowen
rbo...@rcbowen.com :: @rbowen
rbo...@apache.org






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