Hi Bruce,

I'm undertaking this venture after the Thanksgiving holidays. I've already
talked to the requisite folks and have an ODF account, etc.

For the record, I worked for Amazon.com, and I know AWS is one of the most
transparent organizations with regards to their documentation, including
debugging instructions and API documentation for third-party developers.
Technical writers had their hand in that as much as the developers did.

And you don't get much more commercial than Amazon.com.

So I have very little idea of what you're talking about. My pals at
Google.com also have technical writers on staff for this sort of thing.

But then again, I'm not an anonymous source close to Silicon Valley, so
what do I know...


-- 
Ava Jarvis
Freelance writer, techie, and geek
http://avajarvis.com/

On Sun, Nov 15, 2015 at 10:03 AM, Bruce Martin <[email protected]>
wrote:

> Dear Mr. Madero:
>
> Some days back I got tour message entitled "degug wiki needs love".
>
> This problem is far more pervasive than just the wiki you mention, and I
> heartily agree that there is much need for User respect, which is the real
> underlying gremlin.
>
> I have been told, originating from an anonymous source, close to silicon
> valley, that the root is economic.
>
> Those, hidden in the background who largely finance the cost of
> technological development, do not want to have those they have to finance
> to do any more debugging and teaching than the minimum they are forced to
> do to maintain the market.
>
> Albeit in silence, those who have to work in that arena hate this, but
> have no choice, they need their paychecks.
>
> Close to the same would suggest its presence in the open source world.
>
> Any large organization has big financial needs, non-profit groups are no
> exception.
>
> Added to that, those who are working as volunteers in large organizations,
> do not want to work in an understaffed and overloaded environment.
>
> Being volunteers, they can easily resign, or if they fear this type of
> situation, may never even volunteer.
>
> But, if they are forced to do the same work for their own needs alone, it
> makes a lot of tacit pressure for them to join the developers or leave even
> the user group.
>
> I see this as yet another case where "The explicitness is of the essence."
>
> Now let every person have their say on the subject.
>
> Best Regards,
>
> Bruce Martin
>
>
> =====================================================================================
>
> On 07/11/15 08:23 PM, Joel Madero wrote:
>
>> Hi All, I thought this would be a good project for one (or more) of you
>> fantastic documentation oriented people. Our debug page is not nearly as
>> useful as it could be because it's written: (1) missing vital info; (2) in
>> a way that is targeted towards developers instead of towards users -
>> debugging often times isn't that hard and an "every day user" can do it but
>> the instructions aren't the clearest. If someone is interested in starting,
>> I suggest starting with dealing with valgrind instructions, Norbert has
>> been kind enough to say he'd explain the process to anyone from
>> documentation that is willing to clean up the instructions. He can be found
>> on the developer chat (shm_get) or by email [email protected]. Please
>> don't waste his time if you're not going to take a serious stab at trying
>> to clean the wiki One thing I've noticed is that there are several pages
>> dealing with logs - they should be consolidated to the best location (in my
>> opinion QA not development) and linked appropriately:
>> https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_Valgrind_log
>> https://wiki.documentfoundation.org/Development/How_to_debug#Valgrinding_.28memcheck.29_cppunit_tests
>> https://wiki.documentfoundation.org/Development/How_to_debug#Valgrinding_.28memcheck.29_LibreOffice_itself
>> etc.... I'm happy to talk about the scope of the clean up - feel free to
>> ping me. Thanks in advance. Best, Joel
>>
>
>
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