Howdy, inline comments
On Thu, Nov 15, 2018 at 11:43 PM Cathy Crumbley <catcr...@gmail.com> wrote: > Hi All, > > > <snip> > So, how do we know how to be most helpful for users? We discussed this > briefly in the documentation call yesterday and I agreed to raise the > issue here. > > In my mind, documentation includes the user guides and help files but > could also include additional FAQs, tips, and tutorials. (Researching > and writing the latter might be good tasks/tests for new volunteers.) > > <snip> *Passive User Feedback* > > What mechanisms are there for users to give us comments and suggestions? > So there support in the TDF infrastructure for tracking documentation deficiencies in the Bugzilla system used to track software defects and enhancement requests. There is a wiki page with a couple of predefined searches against the database of issues, found at https://wiki.documentfoundation.org/QA/Bugzilla/Components/Documentation/Help Best wishes, Drew Checking the search for open issues against 'Spreadsheet' it finds 30 currently, majority deals with the help system. The guides invite users to send feedback to this mailing list. What has > been the result? > > What else could be done to encourage users to send their feedback? > > *Asking Users Directly* > > Have there been focus groups or similar initiatives for understanding > user needs? > > Has the UX team conducted strategies for obtaining user feedback? > > I am sure that many participants in this mailing list have already > discussed ways to get a sense of what users need. > > Thoughts? > > Cathy > > > -- > To unsubscribe e-mail to: documentation+unsubscr...@global.libreoffice.org > Problems? > https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette > List archive: https://listarchives.libreoffice.org/global/documentation/ > Privacy Policy: https://www.documentfoundation.org/privacy > -- To unsubscribe e-mail to: documentation+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/documentation/ Privacy Policy: https://www.documentfoundation.org/privacy
