On Thu, Mar 26, 2015 at 2:26 PM, Charles Benke <charles...@benke.fr> wrote:

> Hello,,
>
> I think we need to simplify the bug report the more as possible and use
> github is not simple for simple users
>
> Please consider that Dolibarr users are not all developer with a github
> account
>
> A good way for reporting bug is a simple form with  a feature of attached
> picture on the Dolibarr main website (org, fr, …)
>
> It’s not the job of an user to make the job of a developper
>
>
I think this can be solved by makeing available a page in Dolibarr itself.
Which would have the ability to post directly to github as a dolibarr or
whatever user.
Sometimes users which do not have development skills can report something
as a bug but in reality its just a missing functionality or they do not
know how to do it.

Rgds
Saxa

>
>
> Bien cordialement,
>
> Charles-François BENKE
>
>
>
> *De :* dolibarr-dev-bounces+charles.fr=benke...@nongnu.org [mailto:
> dolibarr-dev-bounces+charles.fr=benke...@nongnu.org] *De la part de*
> Laurent Destailleur (aka Eldy)
> *Envoyé :* jeudi 26 mars 2015 16:08
> *À :* ML Dolibarr dev
> *Objet :* [Dolibarr-dev] New rule to report bug and task
>
>
>
> Few days ago, we decided to abandon our current bug and request tracker to
> follow Dolibarr bugs and features requests.
>
>
>
> You must use now the Issue tracker of Github.
>
> You will find here: https://github.com/Dolibarr/dolibarr  (click on link
> "Issue" on left of page).
>
>
>
> Also don't forget to set tags on your report to qualify your report.
>
>
>
>
>
>
>
> WHY A NEW TRACKING SYSTEM ?
>
>
>
> Using the old tracker was just a pain for several reasons :
>
>
>
> * When closing a bug, we had to close the bug manualy into the bug
> tracker. It wasn't done or when done, it was a lot of waste ot time. This
> is past, now closing a bug into github with "Closed #xxx" into the
> description of the change automatically close the bug.
>
>
>
> * The id of bug reported into the comment of github was an id into another
> system. So switching to code from ticket or to ticket description from code
> was just awful. Now, one click is enough.
>
>
>
> * The old tracker was not public and not visible. You had to create an
> account making the bug and feature tracker difficult to use for "quick
> report".
>
>
>
> * Our old tracker had a very bad visibility. I hope this will change.
>
>
>
> * Our old tracker was maintained by the Dolibarr foundation. This need a
> lot of time spent by the core team. Removing completely this tasks should
> provide more free time us.
>
>
>
> * Integration with IDE tools like eclipse was difficult. You may find
> plugins more easily with github.
>
>
>
>
>
>
>
> WHAT ABOUT OLD TICKETS:
>
>
>
> * That is the negative point. But i think we must accept this to progress:
> Old tickets still opened, like closed one will just be forgotten. We will
> enter them back into new GitHub tracker day by day.
>
>
>
>
>
>
>
> Enjoy our new tracking system. Who wil be the first to enter one issue ?
>
>
>
>
>
> Laurent Destailleur (aka eldy)
>
>
>
> _______________________________________________
> Dolibarr-dev mailing list
> Dolibarr-dev@nongnu.org
> https://lists.nongnu.org/mailman/listinfo/dolibarr-dev
>
>
_______________________________________________
Dolibarr-dev mailing list
Dolibarr-dev@nongnu.org
https://lists.nongnu.org/mailman/listinfo/dolibarr-dev

Répondre à