Hi,

Reseller: frogportal

[EMAIL PROTECTED] wrote:
> Hello,
> 
> We have no other reports of problems with the Test environment. If you do get 
> an error or timeout, please send the XML query and response and we'll 
> investigate.
I'm still getting internal server errors, though less today than yesterday.

Here is the xml with headers I send over a HTTPS connection...

POST / HTTP/1.0
Content-Type: text/xml
X-Username: frogportal
X-Signature: 5f2946daa6b4e5aa9b89ef4f0c082222
Content-Length: 459

<?xml version='1.0' encoding="UTF-8" standalone="no"?>
<!DOCTYPE OPS_envelope SYSTEM "ops_dtd">
<OPS_envelope>
   <header>

     <version>0.9</version>
   </header>
   <body>
     <data_block>
         <dt_assoc>
<item key="protocol">XCP</item>
<item key="action">GET_ORDER_INFO</item>
<item key="object">DOMAIN</item>

<item key="attributes">
<dt_assoc>
<item key="order_id">775522</item>
</dt_assoc>
</item>
</dt_assoc>

     </data_block>
   </body>
</OPS_envelope>



And this is the response I get...

HTTP/1.1 200 OK
Date: Fri, 12 May 2006 13:20:55 GMT
Server: OpenSRS/XML-RSA Server
Content-Length: 511
Content-Type: text/xml

<?xml version='1.0' encoding="UTF-8" standalone="no" ?>

<!DOCTYPE OPS_envelope SYSTEM "ops.dtd">
<OPS_envelope>
  <header>
   <version>0.9</version>
   </header>
  <body>
   <data_block>
    <dt_assoc>
     <item key="protocol">XCP</item>

     <item key="object">DOMAIN</item>
     <item key="response_text">Internal Server Error. (OPS Timeout)</item>
     <item key="action">REPLY</item>
     <item key="response_code">400</item>
     <item key="is_success">0</item>
    </dt_assoc>

   </data_block>
  </body>
</OPS_envelope>

The funny thing is I don't get this error every time, it varies. 
Yesterday I got this error 80% of the time today I would say 40% of the 
time.  I recover from this error by reloading the page.  Can it be 
network issues that causes this?

> 
> Emailing the Admin when a transfer is cancelled is normal. I will check with 
> the developers to see if they intended that to occur in Test.
I have another problem with transfers via the reseller test environment. 
    When can I transfer a domain via the test environment?  When is a 
domain transferrable?  Can the test environment handle the transfer of a 
domain?  Every domain I try to transfer via the test environment gives 
an error - "Domain not Transferrable".

In the past I could transfer the domain "4d2.com" (this was the only 
domain I could get to transfer) via the test environment.  It stopped in 
the "Awaiting Owner Approval" state, when an email should be send to the 
owner but as this is the test environment it isn't send, after wich I 
only cancelled the transfer.  Now though I can't even transfer the 
domain "4d2.com" any more.  I get the error "Domain not transferrable, 
transfer in progress".  I looked under orders in progress, but the 
domain isn't listed there.

> 
> The Reseller Test page - https://horizon.opensrs.net/resellers - is currently 
> working normally. The problem you describe seems to indicate that cookies 
> and/or Javascript may not be enabled.
Today is the first time that the reseller's test page works on my 
machine.  I haven't made any changes to my browser settings.  I had a 
look though at my browser's cookie settings and it is set to allow all 
cookies.

Thanks for the quick response in the past.

Regards,
Tresia.

> 
> hope this helps
> 
> Robert R.
> OpenSRS Technical Support
> 
> Reseller Support FAQ - http://rrc.tucows.com
> End-User FAQ - http://helpcenter.tucows.com
> 
> 
>  ORIGINAL MESSAGE:
>  -----------------
> 
> 
>  From: Tresia Burger <[EMAIL PROTECTED]>
>  Posted At: 04:29:02.000 05/11/2006
>  Posted To: [EMAIL PROTECTED] 
>  Subject: Problems with the test environment 
> 
> Hi,
> I'm busy writing code to do domain registration/transfers via my own web
> frontend, so I'm making use of the openSRS API.
> But I'm experiencing the following problems with the test environment...
> 1.  I get Internal Server Errors (OPS Timeout) 80% of the time.
> 2.  The Admin Contact Person is being emailed when I cancel a transfer
> (awaiting owner approval) via my code on the test environment.
> 3.  The test environment web site is broken as you probably know.  If
> one logs in it redirects one from one login page to another until it
> finally logs you in, but when you click on any link it logs you out again.
> I will really appreciate it if you can have a look at the above listed
> problems.
> Regards,
> Tresia.
> 
>   

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