Rahat Mahmood wrote on Wed, 4 May 2005 10:20:26 -0400: Thanks for dropping in, Rahat.
> True Biz Id certificates can take up to two days (even renewals) due to > the type of certificate it is. That's not been my experience and that's why I ordered the renewal that late. If I had known in advance ... Geotrust vets the business authentication > documentation (or duns number). Keep in mind this information is > resubmitted for renewals, so it is essentially the same process. > > Is your business documentation in a different language? Let me know. We > can help authenticate your documentation and pass it on to Geotrust to > expedite matters if this is the case. "Documentation" was done via Duns no., so this shouldn't have been a problem for renewal. The original was issued within 2 (two!) hours. And the other renewals I did so far (has been a while since then) went quick as well. This one now took over two days (2 days and five hours) and I don't know whether I got it a few hours ago because of my inquiries (no reaction from Geotrust on two tickets yet) or in the normal course of action. As I see they expand for 13 months now. This allows for early renewal, of course, till then you had to wait until the latest in order not to loose too many paid days. > > If you haven't gotten a response from Geotrust about your certificate by > today, contact our support team and they will escalate for you. I contacted them yesterday and they just said I have to take this up with Geotrust. However, I got a phone call from my rep today asking if I still need help. Kai -- Kai Sch�tzl, Berlin, Germany Get your web at Conactive Internet Services: http://www.conactive.com IE-Center: http://ie5.de & http://msie.winware.org _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
