Here's what I know -- a more official notice should be coming your way
shortly.
1. The actual applications, for the most part,
continued to work.
==============================================
Folks with Blogware accounts could post to their blogs, Email Defense
continued scanning for spam and viruses, Certs kept working, Email was
queued for a little while and began processing again in the early
evening, and no mail was lost.
2. What stopped working during the outage:
Provisioning and Management.
==========================================
The specifics are a little different for each service, but in general,
it was the ability to sell new instances of services or manage existing
ones. Blogware, being located in a different facility, was unaffected.
3. It's very unusual for a redundant power system
to fail like this.
=================================================
The "redundant" in "redundant power system" makes this sort of thing
very unlikely. For example, if you have two systems with a 1%
probability of failing, the probability that both will fail is one
one-hundredth of 1%.
The cause for the failure is as of yet unknown. We're working with IBM
to identify it. Once we know, we will take steps to prevent this from
happening again and let you know what we will be doing in the future.
--
_________________________________________________
Joey deVilla - Tucows, Inc. - [EMAIL PROTECTED]
TC/DC (Technical Community Development Coordinator)
"Nerdy Deeds Done Dirt Cheap"
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