a couple things here. first, internetters is a customer for whom we run their registrar backend.
we have a number of customers like this, most of whom used to be resellers. as those customers' names come up for renewal they will typically transfer from our accreditation to theirs. depending upon the renewal pattern of these customer bases, the transfers will often come in bunches. to services like webhosting.info it looks like we are losing business. we are not. those customers are still customers. the gross margin for our business stays the same. our financials are public and we talk about this issue in our quarterly communications with investors on occasion. as for the transfers to go daddy and enom, they are part of the normal ebb and flow of the business. the total number of transfers in and out with all registrars are now VERY small relative to the total size of the business. also, our transfers in and transfers out tend to even out in general. resellers gain business and resellers lose business. all of that being said, those comments are about understanding those numbers a little better. we have NOT done a good enough job creating opportunities in things like expired names, parked pages and the secondary market. the folks are working very hard to rectify all of those. by the way, those things I mention (expired, parked) will not have a huge effect on those numbers, nor do we care much. we are focused on helping you guys make money and are comfortable that that will in turn be what is best for our business. one more thing here. I want to comment on what you refer to as our "other side businesses". we agree that i) domains are the largest part of our business and ii) the reason that the largest number of you do business with us. that being said, we do not think of the other services as "side businesses". service providers need to provide bundles of services to effectively compete. simply look at the way ALL the largest retailers are operating (yahoo, 1&1, go daddy). it is all about a monthly fee and a bundle. selling a la carte services is simply not effective when a bundle of hosting/email/domain name is less than one or two calling features on a landline. service providers will win or lose with customer service. full stop. that is what will drive renewals and word-of-mouth, the two variables that any successful service provider needs to do well with. our goal and our role is to allow you guys to focus on customer service and take care of much of the hassle of an ever-increasing service bundle. we have not nailed it yet. the good thing is neither has your competition. the point of all that is these are not, in our view, "side businesses" but efforts that are important to your future and therefore to ours. Regards Ramy Nabil wrote: > Hi, > > Are the figures shown on that site correct and accurate? > http://www.webhosting.info/registrars/fastest-growing-registrars/global/ > > It shows "Go Daddy" as the number one gainer and Tucows as the fifth loser. > And shows "Internetters" , "eNom" and "Go Daddy" as the first three gainer > from Tucows, > don't know why; perhaps may be the price but it is not the case I think with > the > "Internetters" as their prices are higher than that of "Tucows". > > I think there should be a push from the Tucows Team in the domain > registration business > otherwise they are more interested in the other side businesses. > > Best Regards, > > Ramy Nabil > -------- > http://www.mydomreg.com > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
