In message <[EMAIL PROTECTED]>
George Kirikos <[EMAIL PROTECTED]> wrote:

>By email, usually only a few hours or the next day (depending on what
>time the email is sent). If the matter is relatively urgent, though,
>why not use their telephone support? That's what it's there for (and
>they do answer).

In fairness, during my recent issue I always got a rapid response, just
not a rapid resolution.
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