Eric,

One clarification.  COM and NET expiry dates are moved forward at the
registry upon expiry, but in our database, we continue to display the
current expiry date information because Tucows holds the authoritative
information on these names.


Greg Frank
Product Manager, TLDs
Tucows

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Greg Frank
Sent: Monday, May 08, 2006 11:16 AM
To: Eric Longman; [email protected]
Subject: Re: [domains-gen] WHOIS and Expiration Dates


Eric,

The registries have the authoritative data for the WHOIS and Tucows pulls
this information from them.  The registry will advance the date by one year
upon expiration and then we pull this information from them.

This is the case for .COM, .NET, .ORG, .INFO & .NAME.  The registry for .BIZ
and .US no longer does this, so you will see the correct expiry date in the
whois, even after the  domain has expired but has not yet deleted.

We understand the confusion and frustration that can arise from this.  We
have asked the registries to follow the BIZ/US handling of this, but no
decisions have been made regarding this.


Greg Frank
Product Manager, TLDs
Tucows

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Eric Longman
Sent: Monday, May 08, 2006 9:10 AM
To: [email protected]
Subject: [domains-gen] WHOIS and Expiration Dates


I discovered a problem today with the way WHOIS reports expiration dates.



I'm aware that the registry automatically renews domain names for a year
when they hit their expiration date, and that TUCOWS will get credit for the
year if the domain name is dropped within some period of time.



The problem is that (for .ORG names, at least) WHOIS reports the EXTENDED
renewal date when you query it, rather than the "correct" expiration date.
That is to say that the WHOIS system doesn't distinguish between a domain
that has been renewed by the customer and one that's been automatically
renewed but not yet actually renewed by the customer.



You can imagine the support email trying to explain this to a customer,
whose eyes tell him from WHOIS output that his domain has not actually
expired, even though it has.



I think I've dealt with my specific problem, but has anybody else run into
this?  Is there any way for TUCOWS' WHOIS servers to report the correct
expiration date when queried?



--


Regards,
Eric Longman

zConnect - Internet Solutions for Business
800 Kennesaw Ave Ste 140
Marietta, GA 30060-1052
http://www.zconn.net      770 590-0888     800 959-8896





_______________________________________________
domains-gen mailing list
[email protected]
http://discuss.tucows.com/mailman/listinfo/domains-gen


_______________________________________________
domains-gen mailing list
[email protected]
http://discuss.tucows.com/mailman/listinfo/domains-gen


_______________________________________________
domains-gen mailing list
[email protected]
http://discuss.tucows.com/mailman/listinfo/domains-gen

Reply via email to