>>What's the prevailing policy for dealing with content related abuse?
>>i.e. phishing sites, etc. Are you suspending domain names? Seizing them?
>>Deleting them? Doing nothing?

Hi Ross,

We seize the domains if we have evidence of phishing activity - I deal with
these cases myself to ensure this is what they are doing. Make sure you
write this in your T&C's but in Russia this is a criminal act - so good luck
defending that one legally (and we'd make them fight it over here!). One
reason for this is bad publicity we get if you leave them running but I feel
we have some social responsibility to take them down. 

However no one is going to reward your social conscience :). You always
loose the resulting chargeback when it comes in. Funny enough the last one
we had was for the very bank which pushed through the chargeback. They were
very apologetic and thanked me for taking down the site but couldn't do any
more than that. So yes - you can police your own domains but you will end up
paying for them, which seems ridiculous. 

GoDaddy's policy is to them take any other domains by the client hostage
until they pay a 'release fee' (penalty?). I'm not sure I agree with this
but anyway all the phishing domains we have had were one-off accounts. 

Best Regards,
 
Nick 
 
CEO
e3internet
http://www.e3internet.com 
 


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