Good morning all, Our support team is being handling this inquiry off-list. We are getting closer to real-time responses to support tickets. Truly, we are really looking forward to providing the excellent service levels which you expect from Tucows.
Thank you kindly for your patience, Heather Heather Leson Technical Support Analyst Tucows Inc. [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of jm Sent: Thursday, May 31, 2007 12:47 AM To: OpensrsDiscuss Subject: Re: [domains-gen] Support woes Phone them. And/or phone your account rep or your account rep's manager. Josh on 5/30/07 11:06 PM, Johannes Erdfelt at [EMAIL PROTECTED] wrote: > I hate to come bitching to the mailing list, but time is working against > me. > > I contacted support last week about getting an SSL cert refunded and > it's almost been the 7 days I have to get a refund and there has been no > reply. > > What can I do when it takes over a week to get a reply from support? > > JE > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
