Good morning,

.Eu is offline at the moment. We posted this on the status.tucows.com  
page.  This is why your .eu request failed today.

We are following up with the registry on the status and hope to have  
it resolved as soon as possible.
Sorry for the inconvenience.

In the meantime, can you please provide me with the .de details  
offlist so that technical support can investigate? If that issue you  
encountered was earlier yesterday, there was a maintenance window.   
We certainly want you to be able to
renew without issue.

Thanks,

Heather

Sent from my BlackBerry device on the Rogers Wireless Network

-----Original Message-----
From: Bernd Hilmar <[EMAIL PROTECTED]>

Date: Wed, 12 Mar 2008 08:06:17
To:[email protected]
Subject: Re: [domains-gen] dot eu : renewal failed



On 12.03.2008, at 04:37, A Lucas Victoria Group Inc. wrote:

> Hi,
> Anybody knows why, when I want to renew any domain.eu, I get this
> message:
> Order 65773xxx (xxxxnce.eu) not completed in the registry: Registry
> status failed
> Does Tucows have any problem with this registry?

We have the same problem. We also had this problem in the past with
a .de Domain name. And due to no reaction of the support in time we
lost the .de domain. Now we have the problem to transfer the domain
name in our account again due to a problem of tucows.

Tucows please solve this "Registry status failed" issue before a
domain name expires.

Best regards,
Bernd
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Heather Leson
Customer Communications Representative
Tucows
[EMAIL PROTECTED]

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