Hi everyone, An update on the WHOIS situation:
First, thanks for all of your feedback. Your candid ideas and thoughts are always welcome and appreciated, and discuss-list is a great way to get lots at once. :) A lot of you have provided me with examples of how you use WHOIS and I appreciate that (feel free to keep them coming). We plan to reduce update times to the WHOIS database significantly by the end of the month. Once this is done, updates will take place every 10-15 minutes instead of every couple of hours. Hopefully this alleviates a lot of the pain you have been telling me you've felt since the switch. We made the switch in order to deal with the organic growth in our domains business, which keeps driving more WHOIS queries every month. It wasn't a cost-cutting measure or anything of the sorts, it was just part of some ongoing refactoring that's necessary as we continue to grow. One of the things we've discussed extensively since we made the switch is WHY our customers use the public WHOIS for their systems or customer support. By unofficially supporting a real-time public WHOIS, not providing RWI security profiles, and generally not recommending a specific approach to integrations, we haven't helped the situation. The short-term solution is introduce faster updates. Longer term, we're working on introducing "user profiles" to the RWI that will let you limit access to specific features (so you can give others access to non-essential areas of your account). We're also going to work on promoting results from the API and RWI as the best approach whenever possible. Again, thanks for the feedback. Cheers, adam -- Adam Eisner Product Manager, Domains Tucows Inc. _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
