Hi - Kai, can you elaborate on this - did your client really purchase
example.com - according to whois that it is a reserved name held by IANA -
IANA Whois Service
Domain: example.com
Name: IANA_RESERVED
Registrant:
Name: Internet Assigned Numbers Authority (IANA)
Organization: Internet Assigned Numbers Authority (IANA)
Address1: 4676 Admiralty Way, Suite 330
Address2:
Address3:
City: Marina del Rey
State/Province: CA
Country: US
Postal Code: 90292
Phone: 310-823-9358
Fax: 310-823-8649
Email: [EMAIL PROTECTED]
Registration Date: 11/01/2001
Last Updated Date: 11/01/2001
Regardless, if your client did purchase this name and is having an issue
with a registrar, Compliance can try and contact the current registrar - or
the end user may lodge a request directly with the registrar - there is a
list of registrar contacts at
http://www.icann.org/en/registrars/accreditation-qualified-list.html
Any registrant may also petition ICANN directly via the form at
http://reports.internic.net/cgi/registrars/problem-report.cgi
FWIW - Compliance does try and assist where we can, but the Tucows
Compliance department was formed to ensure that Tucows' resellers abided by
the accreditation agreement between Tucows and ICANN, I believe that ICANN
would be the proper body to address issues of Registrar non-compliance -
Please let me know if you have any questions.
Thank you
Paul Karkas
Compliance Officer OpenSRS
Tucows Inc.
[EMAIL PROTECTED]
416-535-0123 ext 1625
direct line (416) 538-5458
1-800-371-6992
fax 1-416-535-7699
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kai Schaetzl
Sent: Thursday, August 28, 2008 8:57 AM
To: [email protected]
Subject: [domains-gen] Compliance: what is it good for?
Do they read their mail? I thought compliance is for helping with stubborn
registrars? Not?
Entered on 08/26/2008 at 05:26:10 by <me>:
I have a client who registered a name thru pool.com/namescout.com and wants
to transfer it away. Status is clientTransferProhibited. He says, he's got a
management interface, but no option to change that status. He already
contacted pool.com and namescout.com. pool.com points to namescout and
namescout simply doesn't answer. The domain in question is example.com.
How can we go forward here?
------------------
Entered on 08/26/2008 at 17:29:40 by Sara Scruton:
Hello,
What is the name of the domain?
------------------
Entered on 08/27/2008 at 16:07:43 by <me>:
Ihre Anfrage vom Tue, 26 Aug 2008 17:29 +0000:
> What is the name of the domain?
The name was in the last sentence: example.com
------------------
Entered on 08/27/2008 at 17:10:44 by Sara Scruton:
Hello,
I see this domain name example.com is not with Tucows it is with
Registrar:
AUSREGISTRY GROUP PTY. LTD.
You should contact them.
Kai
--
Kai Schätzl, Berlin, Germany
Get your web at Conactive Internet Services: http://www.conactive.com
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