Hi,
Dave Warren is right - I was just working with the technician at the
office to find the problem. It was a period at the end of your TXT
record that was previously allowed to be entered but no longer could be
so when you saved your recent change, you hit the error.
He removed the . from your order and you can now make any further
updates required.
Regards.
--
Frank Lemire
Team Lead, OpenSRS Support
[EMAIL PROTECTED]
Dave Warren wrote:
In message <[EMAIL PROTECTED]> John Navas
<[EMAIL PROTECTED]> was claimed to have wrote:
I've tried everything I can think of to modify the primary host A
records for two of my domains, but I always get the following error:
Zone Record Entry Error
In desperation I tried to Cancel the Managed DNS services so I could
then add them back correctly, but get this error:
Product item command error: Inventory item deletion
failed;Inventory item deletion failed;Unable to delete
zone;Unable to update zone;;
Anyone else seeing this or have any idea?
My websites are effectively down until I get this fixed!
Hey John,
I bumped into this ones some moons ago, turned out to be that the
managed DNS interface had been improved to perform additional
validation, and a customer's previous error (Both an A-record and
CNAME-record for the same host) which was previously accepted was now
blocking all modifications to the zone.
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