Hi Peter, Terry wrote: > > Clive is back from his travels, but thinks that due to his email > > supplier having upgraded their servers, he cannot access his emails > > from Thunderbird. I don't think he can get them via webmail either. ... > I don't think I've seen this, but his first port of call should be his > provider. He used to be on Talk Talk
I think he's paid a company to provide email services for his own domain for quite a while. His domain's MX record points to a secureserver.net domain name. https://uk.godaddy.com/help/server-and-port-settings-for-workspace-email-6949 refers to that domain name so perhaps it's something to do with GoDaddy. It's unclear where the problem lies. I'd first look for a precise error message from Thunderbird. If that yields nothing then examine Thunderbird's configuration and then try to manually make the same connections. For example, if the connection details were what's on the above page then each of these can be tried in turn. openssl s_client -connect imap.secureserver.net:993 openssl s_client -connect pop.secureserver.net:995 openssl s_client -connect smtpout.secureserver.net:465 Each should connect and await a command. Entering ‘QUIT’ exits. And as Terry said, contact the supplier as they can probably see what's going wrong in their log files. -- Cheers, Ralph. -- Next meeting: Online, Jitsi, Tuesday, 2023-06-06 20:00 Check to whom you are replying Meetings, mailing list, IRC, ... http://dorset.lug.org.uk New thread, don't hijack: mailto:dorset@mailman.lug.org.uk
