*Hi,
*

Send resumes to [email protected] ASAP. thank you...!
**

* *

*MUST BE LOCAL TO CO*



*Rate: $40 hr C2C*

*Date resource is required: 04/19/2010*

*Anticipated end date: 10/19/2010*

*Location:  Denver, CO   *



*CO Platform/Skills Required:* QA Testing/Test Case Development, QA
Testing/QA Testing, Documentation Tools/Visio, Analysis Skills/Business
Analysis, Analysis Skills/Financial Analysis Additional Description of
Services:



- The QA Analyst will be responsible for testing projects which consist of
VoIP, packet-switched voice technology.

-This QA Analyst position reports to the CCT Test Manager and is accountable
for developing test plans & test scripts, executing test scripts and defect
management. All testing is considered complex and involves contact center
technology which includes IVR, CTI (routing and reporting), Desktop
applications and MIS. The Analyst is expected to have extensive experience
with contact center applications in addition to testing carrier-grade VoIP.

- The Analyst must have experience reviewing requirement documents, design
and specifications documents (such as call flow documents, functional
specification documents, production implementation documents and technical
specification documents).

- The Analyst is required to evaluate all documentation, identify gaps and
develop test plans, test scripts and test mitigation strategies.

- Under the direction of the Test Manager, the Analyst must work effectively
with Project Managers, Business Analysts, technical team resources and
business partners to ensure clarity of requirements, test plans and test
results.

- The KPIs for this position is to deliver all assigned work on time, on
budget with zero defects. To the extent that defects are unavoidable, the
Analyst must develop a mitigation strategy that is approved by the QA
Manager and business stake-holders.



*Mandatory (Experience) Requirements:*

-       Training and experience developing VoIP test strategy and in large
scale, complex contact center environments.

-       Experience testing Quality of Service (QoS) considerations related
to VoIP.

-       Experience establishing test measurement and evaluation criteria.

-       Experience testing and resolving quality concerns with respect to
voice quality, accessibility, routing speed, connection reliability, routing
reliability, connection continuity and disconnection reliability.

-       Experience with identifying and mitigating security considerations
with respect to VoIP.

-       Superior communication skills, both oral and written are essential.

*Other comments*

- General understanding of VoIP concepts is assumed. The ideal candidate
must have demonstrated experience with carrier-grade VoIP testing and
implementation in large-scale, complex contact center environments. All
submissions must highlight specific testing and implementation experience in
order to receive consideration.





Linda Monalisa

Aim Computer Consulting

N. Laurel Park Drive,

Suite #513,

Livonia, MI-48152

Phone:  734-591-3562 Extn.1+172

Fax: 734-418-2598

*[email protected]* <[email protected]>**

*www.aim-cc.com* <http://www.aim-cc.com/>**



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receiving our e-mails then please click** **Remove"* <[email protected]>

_______________________________________________________________________________
*“Commit your work to the LORD, and your plans will be established” Proverbs
16:3*

”Arise, shine…” Isaiah 60:1a.








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