Hi

This is sandi from gtechologiesinc


 *Position : Call center Business Analyst.
Location:              Richmond, VA
Length:                 5 months
Rate:                     $35/HR*
Call Center or Telco and Work Force management Skills
Responsible for defining and managing the scope of business systems
projects.

MAJOR DUTIES AND RESPONSIBILITIES

 Manages integrated functionality, usability, reliability, performance and
support requirements of a system. Creates feature test strategies and
environment needs. Provides the link between the technical and business
views of the system by ensuring that the technical solutions being developed
will satisfy the needs of the business. Applies and mentors use of tools to
define requirements. Anticipates and identifies opportunities for
improvement. Ensures high level designs including architecture requirements
are accurately documented and map to approved requirements. Assists in
developing training documentation and proactive identification of additional
documentation needs. Performs other duties as assigned.

EDUCATION/EXPERIENC E

 BA/BS in computer science or information systems or equivalent combination
of education and experience required. 4 or more years of systems
engineeringor systems
analysis experience preferred but not required. Certifications preferred.
SKILLS: Excellent analytical, PC and problem solving skills required.
Excellent oral, written and interpersonal skills required.

Additional Job Description Details

 Use Case and or CRM experience may need to be able to do testing prep



Thanks & Regards

sandi
Recruiter
G Technologies Inc.
4340 Stevens Creek Blvd, San Jose, CA 95129.
Tel: (408)-414-2032 Ext 205

[email protected]

www.gtechnologiesinc.com

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