Hi,
We have opening for below position with our Direct client, kindly share suitable profiles to [email protected] *ServiceMax /SFDC Business Analyst* *Location – Milpitas, CA* *Duration: 6 Months+* * * *Roles & Responsibilities:* · ServiceMax experienced business analyst (preferably in the Medical Device Domain). · Over 5 years’ Experience on SFDC service cloud/Servicemax implementations · Should be proficient in Requirements Capturing and translating them into Functional Specifications Participate in business drawing Processes with respect to SFDC functionality. · Participate in Stakeholder Meetings · Should have experience in working in an Agile Development model. · Should have good understanding of Service Function processes specifically around Work Order Management, Case and Complaint Management, Site Installation Management, Field Service Management and Knowledge Management. · Must be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques. · Self-Starter who can manage multiple tasks simultaneously with minimal supervision. · Excellent oral, written communication and presentation skills. · SFDC/SMax Certified professionals preferred -- *Regards** * *Supriya* (210) 591-7657 [email protected] www.terminalcontacts.com
