Hi
I hope you are doing well. I am sending the new requirement, please go 
through it and let me know if you are comfortable.
 


*Need         :Java  Developer / Programmer Location  : Denver ,CO 
Duration   : 4+ Months*
 
*Need EAD, USC or GC* 
 
Start Date:* Immediately*
 
 *Key Skills:* 
*Java, APIs, Service Calls, Coding Languages, Oracle, Telecommunications*
 
*Responsibilities:*
Client is developing Interactive Troubleshooting Guides (ITG's) to be used 
by their Customer Care agents inside of a custom built CRM application. The 
guides are being developed in a system called Oracle Answerflow, which 
interacts with existing systems and services via service calls. This role 
is to help partner with the Customer Care group responsible for designing 
the troubleshooting flows, and developing them into systematic flows in 
Answerflow. Oracle Answerflow is a fairly new product, and this is the 
first telecommunications company to utilize this leading edge software. 
 
*Key responsibilities of the role include:* 
Code the ITG flow in Answerflow 
Dissect Service Calls - Identify information needed to invoke and return 
data 
Troubleshoot coding issues in the development cycle 
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Thanks&Regards
James Miller |  IT Recruiter  
ITBrainiac Inc,
Princeton, NJ 08540
Direct:  609-423-  6624         | Fax 312.582.2699
Website:www.itbrainiac.
Yahoo  :james.usrecruiter
Gtalk    :james.usrecruiter
Email  : [email protected]
 
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