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*Ecommerce Business Analyst* *Melville, NY 11747* *Duration:- 6+ month* *Job Description:* *The E-commerce business analysts works with both business and IT teams to identify, analyze, and document the e-commerce needs and requirements of business unit and also assists business users in resolving operational system issues.* *Responsible for the following:* · Gather and analyze business needs and create detailed specifications and use cases · Identify data flows, data functions, and user interactions · Lead meetings with business/IT groups regarding enhancement requests and open support tickets, accurately record discussions, decisions and action items · Assist the project manager in following up and prioritizing development · Create and execute test scenarios and test cases, working closely with QA team · Coordinate and participate in integration and user testing · Review and help troubleshoot break/fix issues and provide operational support. *Skills:* · Expertise in sales and order management systems · Knowledge and understanding of key eCommerce functions like site browsing and navigation, checkout flow, order fulfillment, payment processing, order shipment etc. · Know the functionalities and features of the main Web browsers · Be proficient in the use of the Microsoft Office suite · Be familiar with database query tools · Be able to write clear Business Requirements and User Stories · Excellent verbal and written communications skills *Anuj RaiSr. Recruitment Manager* *Zenith tech SolutionsDesk: 518-621-0048Fax: 518-244-49773 park Hill* *Albany, NY 12204* *Email Id:- [email protected] <[email protected]>* *Gmail:- [email protected] <[email protected]>* *Website:- www.zenithtechsolutions.com <http://www.zenithtechsolutions.com/>*
