Dear Partners, Hope you are doing great!
Please find below the urgent requirement and let me know if you have any available consultant for the same. Please Share Resumes at *[email protected] <[email protected]>* Role: Voice Engineer Location: Newark CA Duration: 3 months Local only Bachelor’s degree or equivalent experience required • Experience working with senior level application programmers and associated programming technologies and diagnose technical issues at all OSI layers • Minimum 5 years of proven Cisco voice experience, especially UCCE • Cisco CCVP and/or CCIE Voice certificates or related experience • Must have UCCX scripting experience, In-depth technical knowledge of Cisco UCCX (Unified Contact Center Express), ICM, CVP and Finesse Cisco Agent Desktop, UCCE scripting a plus • Experience providing engineering support to Cisco Unified Communications solutions: Call Manager, Unity/Unity Connections, Attendant Console, Cisco Telepresence, WebEx, and Presence, Workforce Management, Spectrum neXorce, CallCopy • Support level knowledge with the use of tools, processes, and teamwork to resolve tickets and complex troubles according to specified time frames for projects • Proven ability to maintain accurate logs of trouble isolation and repair efforts and escalate/communicate issues to management as needed • Proficient with Cisco UCS and VMware Thanks & Regards Himanshu Purohit Sr. Technical Recruiter 3736 Hills-Dale Court, Santa Clara, CA 95051 Direct: 408-709-1760 x 801 [email protected]
