*Title: Storage Engineer III-IS NetBackup* *Location: Sacramento Area*
* Duration: Long term* *Interview: Skype hire* *Four of Six openings are still open* * Skills:* *Experience in a storage and backup high availability environment* *Required* *5* *Years* Brocade/Cisco SAN Switches and IBM, HP, Hitachi, EMC, NetApp and SUN Disk Subsystems Highly desired Storage Resource Management tools, Backup & Recovery tools and Disaster Recovery systems Highly desired Experience within a healthcare environment Desired Knowledge of storage performance, data replication, SAN based backup, load balancing, storage virtualization methods and SAN zoning/provisioning Highly desired *Experience with NetBackup in Enterprise environment* *Required* *Current NetBackup Certification* *Required* Provides administration, technical support and engineering for the Sutter Health Enterprise Storage Environment (SAN Storage and Backup & Recovery). Specific deliverables for Operations are daily ticket service request handling and incident management in terms of overall availability/performance. Project deliverables include system specifications, implementation plans, documentation, ongoing performance management and capacity planning for the existing devices within the Storage Environment. This includes the allocation of SAN Storage and Backup resources, storage migration activities, upgrades and reporting functions to meet negotiated service levels. These services require 24x7x365 high availability environment. High level of operational support is required including on-call rotation and off-hour deployments. Collaborates on and implements architecture recommendations, performs design related to application integration, system administration, problem management, preventive maintenance, and performance tuning, all within best practice standards. Storage provisioning and maintenance • Allocates SAN storage to Unix and Windows systems via redundant switches with the appropriate zoning and LUN masking. • Supports Multi-Client SAN and TSM Backup Environment within general guidelines, manages priorities based upon severity, work-flow and time constraints. • Configures and maintains LUNS and Zones. • Implements and maintains all associated hardware including Fabrics, Disk Arrays, Tape Library, TSM Master Servers and related Tape Infrastructure • Assists in implementation and support of SAN attached application servers. • Migrates data between storage frames and storage tiers via host or storage controller based software. • Collaborates with other Systems, Automation, Networking and Applications staff to resolve technical issues as required. • Effectively applies problem management procedures towards quick and effective problem resolution, fulfilling all appropriate post-incident documentation in a timely manner. • Participates in the development of enterprise storage plans and technology standards. • Participates in requirements gathering and issues development for potential Engineering efforts. • May perform evaluation assessments, lab integration and field trials for new technology solutions, convergence or consolidation opportunities and potential technology upgrades or redesign efforts. • Generates project schedules in cooperation with Operations, Engineering and Architecture to deliver storage for the enterprise. • Operates and maintains the hardware and software related to Tape Drives and an Enterprise Tape Library from a variety of vendors. • May be required to review and maintain backup exception reporting. Develops and remediates any backup issues. • Analyzes performance statistics at the disk frame and host level to verify disk I/O health and identify any bottlenecks. • Establishes process to collect performance data, format into a “user-understandable” report and distribute to a list of customers. · Storage life cycle management responsibilities • Ensures hardware microcode levels are accurate/ up-to-date. Works with the vendor to ensure the timely delivery of microcode reports, and facilitates internal Change Management requirements for this external support staff. • Deploys quarterly, monthly and as needed hardware and software patches through the internal Change Management process. • Implements hardware and software upgrades and patches. Researches “Generally Available” code levels. · Capacity Planning data collection, analysis and planning • Collects and reviews capacity data to ensure the continuous availability of service and best utility of Sutter Health’s · capital assets. • Analyzes collected data to establish monthly and quarterly trends towards the allocation of inventoried assets, and annually to support accurate budget planning. • May be called on to suggest strategies and advise management in both short and long term capacity management. • Collects capacity data, format into a “user-understandable” report and distribute to a list of customers. • Collects and reviews capacity data to ensure the continuous availability of service. • Develops and distributes utilization reports. · Provides level 2 and level 3 operational support, incident management and problem management resolution • Functions as a member of the on-call rotation team. • May be required to work off-shift hours due to project installations or data migrations. • Adheres to Change Management policies and established enterprise standards. • Adheres to security processes and policies. · *Experience/Knowledge/Skills:* • Experience in a mid to large storage and backup high availability environment as typically acquired in 6 to 8 years. • Brocade/Cisco SAN Switches and IBM, HP, Hitachi, EMC, NetApp and SUN Disk Subsystems is preferred. • Proven experience working within incident, problem and change management programs and developing maintenance plans related to Storage environments is preferred. • Storage Resource Management tools, Backup & Recovery tools and Disaster Recovery are highly desirable. • Demonstrate level 2 to level 3 expertise of current SAN and Backup environment. • Experience within a healthcare environment is desirable. • Troubleshoot most complex problems and escalate as appropriate; identification through resolution. • Manage and/or be involved in multiple projects at the same time and deliver quality service. • Proven knowledge of storage performance, data replication, SAN based backup, load balancing, storage virtualization methods and SAN zoning/provisioning is desirable. • Expert organizational skills and ability to prioritize multiple projects and objectives in a rapidly changing environment. • Work independently and as part of a team. • Excellent written and verbal communication skills. • Articulate highly technical user needs in a concise manner easily understood by all levels of the organization. • Excellent customer service skills including responding to user needs in a prompt, courteous manner. *Thanks & Regards* *Chris | Technical Recruiter* <http://svsintegration.com/index.php> *Email: *[email protected] <[email protected]> *Ph: 408-722-9100 Ext: 105* www.svsIntegration.com <http://www.svsintegration.com/> *Gmail ID- [email protected] <[email protected]>*
