*Solution Architect* *PLEASANTON, CA*
*Skill-* Experience in Requirement gathering, designing and developing process based solutions Experienced in Call center technology and IVR automation Enterprise systems integration experience with Contact Center IVR Applications and web services Enterprise systems integration experience to include mainframe and distributed systems Experience in analysis, design, development, and deployment of large scale multi-tier enterprise application systems Experience with Microsoft Office Suite of tools Experience with SOAP/XML/WS Security Experience in all phases of software development lifecycle including design, configuration and development, testing and implementation. CTI Cisco, IT IS_CNS_Contact Center_Cisco, Enterprise Architecture, CTI Genesys *Regards,* *Atul Sharma* *IT -recruiter* [email protected] <[email protected]> *Direct: **408.418.5778* *EXT 3043*
