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Please find below position and let me know your interest. *Position- MicroStrategy Admin* *Location- Austin, TX* *Duration-12+ Months * *Employment- Onsite* *Job description* The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business. As part of the team – you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations. •Administer the change management process by promoting projects and objects through the various environments. Educate report developers with report development standards and enforce the standards during MicroStrategy Object promotions •Maintain optimal performance of the application by conducting performance monitoring and tuning activities; utilize knowledge of best practices and industry standards to make recommendations regarding performance. •Manage, install, configure and maintain MicroStrategy software releases; conduct analysis for new releases/upgrades and make recommendations as appropriate. Performs and schedules software installations and upgrades to operating systems and layered software packages, and maintains them in accordance with established IT policies and procedures. •Support MicroStrategy systems and related infrastructures during system upgrades and maintenance. •Serve as a technical expert providing input to application design regarding environment, tuning, and administration requirements. •Support MicroStrategy systems and related infrastructures by resolving escalated and technically complex incidents in a timely and efficient manner. •May provide direction and guidance to lesser-experienced systems administration staff to assist them in their role and understanding of more complex systems administration. •Provide project setup and user/developer support as required . •Monitor and tune the system to achieve optimum performance levels. •Establish user security profiles and application security model. •Maintain project schemas. •Complete documentation of the tool and associated processes as required. •Provide on-call 24x7 Production support as needed *Supriya Kumari* *Pyramid Consulting, Inc.* *Sr. Resource Executive* ------------------------------ *O: *770-255-3105 *E: **[email protected]* <[email protected]> *Web: **www.pyramidci.com* <http://www.pyramidci.com/> *WE FIND HIDDEN TALENT*
