Hi, This is Saurabh Jangid from Themesoft.
Kindly share your updated resume at saurabh.jan...@themesoft.com *Title: SCCM Administrator* *Location: Englewood, CO* *Duration: Long Term* *Key skills required for the job are:* *• SCCM Admin - System Center Configuration Manager (Mandatory)* *As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues*. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents. *Thanks & Regards* *Saurabh Jangid* *INC 500 Fastest* *Growing Company* .............................................................. Mobile: 469-249-3595 | *saurabh.jan...@themesoft.com <saurabh.jan...@themesoft.com>*
