> On 22/01/2024 17:16 EET Steve Dondley via dovecot <dovecot@dovecot.org> wrote:
> 
>  
> > there is no user in the above line
> > 
> >> Some characteristics of the problem that may offer a clue:
> >> * happening with multiple users, not just the same one
> >> * happens from different IP addresses.
> > 
> > bots detected
> 
> The problem is happening to real users on real devices who are reporting very 
> real connection errors, not bots. 
> 
> > 
> >> * happens about 3 to 5 times per day and the errors come in batches like 
> >> above
> >> * MS Outlook error is:
> > 
> > why is it a microsoft problem now ?
> > 
> >> reported error (0x80042109): ‘Outlook cannot conect to your outgoing SMTP 
> >> email server. If you continue to receive this message….blah blah blah
> > 
> > disable pop3 in dovecot, problem is then gone
> 
> The same problem happens on IMAP. Example from log:
> 
> Jan 21 01:51:55 ip-172-30-0-131 dovecot: imap-login: Disconnected (no auth 
> attempts in 0 secs): user=<>, rip=87.xxx.xxx.xxx, lip=172.30.0.131, TLS 
> handshaking: read(size=598) failed: Connection reset by peer, 
> session=<ctMkJm8PM9RX7LDO>
> 
> 


Hi!

Ensure your config says

auth_mechanisms = PLAIN LOGIN

and that you do not enable "Secure Password Authentication (SPA)" on the client 
unless you've done the necessary preparations.

Aki
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