Has anyone had experiences with Plum X which is not working correctly? I'm new to Dspace and I have received an inquire regarding the number of downloads and abstract views. It seems the Plum X on our Dspace is not tabulating usage. For example, some articles on our Dspace still show the same number of downloads and views since last December. Some article sites show "No metrics available", but the authors' Research Gates provide the actual number of downloads. I have contacted the Plum X system team, but they have not solved this problem for over a month. Any ideas or suggestions ?
Thank you. Yumi *Yumi Ohira, M.F.A., M.L.S. | Digital Publishing Librarian* University of Texas at Arlington Libraries Central Library, Rm 518 702 Planetarium Place, Arlington, TX 76019 [email protected] [image: Capture] -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-community/6c0058fa-c44a-498c-ace1-5cb29fbb5c06%40googlegroups.com.
