Hi,
The Email configuration in Dspace 6.3
*LOCALHOST*
##### Email settings ######

# SMTP mail server (allows DSpace to send email notifications)
mail.server = smtp.gmail.com

# SMTP mail server authentication username and password (if required)
mail.server.username = ****@gmail.com
mail.server.password = 16 digit app password

# SMTP mail server alternate port (defaults to 25)
mail.server.port = 587

# From address for mail
# All mail from the DSpace site will use this 'from' address
mail.from.address = ***@gmail.com

# Name of a pre-configured Session object to be fetched from a directory.
# This overrides the Session settings above.  If none can be found, then 
DSpace
# will use the above settings to create a Session.
#mail.session.name = Session

# When feedback is submitted via the Feedback form, it is sent to this 
address
# Currently limited to one recipient!
feedback.recipient = ***@gmail.com

# General site administration (Webmaster) e-mail
# System notifications/reports and other sysadmin emails are sent to this 
address
mail.admin =***@gmail.com

# Recipient for server errors and alerts (defaults to mail.admin)
alert.recipient = ${mail.admin}

# Recipient for new user registration emails (defaults to unspecified)
registration.notify = ${mail.admin}

# Set the default mail character set. This may be overridden by providing a 
line
# inside the email template "charset: <encoding>", otherwise this default 
is used.
mail.charset = UTF-8

# A comma-separated list of hostnames that are allowed to refer browsers to 
email forms.
# Default behaviour is to accept referrals only from dspace.hostname
mail.allowed.referrers = ${dspace.hostname}

# Pass extra settings to the Java mail library. Comma-separated, equals 
sign between
# the key and the value. For example:
mail.extraproperties = mail.smtp.socketFactory.port=587, \
mail.smtp.starttls.enable=true, \
mail.smtp.starttls.required=true, \
mail.smtp.ssl.protocols=TLSv1.2

The above Email Configuration has been done for the *localhost*, this is 
working properly.

But the issue is when we configure email configuration for particular *IP 
address*, this is not working properly.
The ports all are open but we are getting this below issue
*Error sending email:*
- Error: javax.mail.SendFailedException: Send failure 
(javax.mail.MessagingException: Unknown SMTP host: smtp.gmail.com 
(java.net.UnknownHostException: smtp.gmail.com))

So please anyone can guide us to solve the problem.

Thanks & Regards
   Sai Kumar S

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