Dear All, It took quite a while to respond to this but I am glad to let you know that we managed to find out the solution to the root cause which was the Time difference between the Domain Controller and the DSpace server! After adjusting the time to sync with the right NTP Server on the DC the problem got solved.
Thanks and Enjoy Digital World! On Sun, Jul 9, 2023 at 8:48 AM Thierry RUGWIZANGOGA <[email protected]> wrote: > Dear Team, > > Please help and assist to end my nightmare; > > Some of the Users (mostly those joined on the *domain*) are not able to > browse well using any of the *browsers* (Chrome,Mozilla, Edge, Opera) for > both *our dspace site* or *demo7.dspace.org <http://demo7.dspace.org>.* > > Once Logged in*, *some features seem *freezing* like Sidebar (and some > menus from the freeze sidebar are freezing but others responding), > > Below are some additional information; > > Dspace error from *Development tools (Console)* on the Login Page : > > ERROR TypeError: Cannot read properties of undefined (reading > 'responseMsToLive') > at F (main.054635cb0bcac233.js:1:225190) > at main.054635cb0bcac233.js:1:228465 > at main.054635cb0bcac233.js:1:2353260 > at a._next (main.054635cb0bcac233.js:1:2349127) > at a.next (main.054635cb0bcac233.js:1:2337903) > at f.subscribe.E (main.054635cb0bcac233.js:1:2358299) > at a._next (main.054635cb0bcac233.js:1:2349127) > at a.next (main.054635cb0bcac233.js:1:2337903) > at main.054635cb0bcac233.js:1:2353253 > at a._next (main.054635cb0bcac233.js:1:2349127) > Vu @ main.054635cb0bcac233.js:1 > > Once *Logged in* I get the below error from the dev tools in Console also > note that I have replaced the actual IP address with the "server_ip" > > main.054635cb0bcac233.js:1 Environment extended with app config > main.054635cb0bcac233.js:1 ERROR Error {stack: 'Error\n at > http://server_ip:4000/main.054635c…16.3.125:4000/main.054635cb0bcac233.js:1:2349295)', > name: 'EmptyError', message: 'no elements in sequence'}message: "no > elements in sequence"name: "EmptyError"stack: "Error\n at > http://server_ip:4000/main.054635cb0bcac233.js:1:2363764\n at new > <anonymous> (http://server_ip:4000/main.054635cb0bcac233.js:1:2362771)\n > at http://server_ip:4000/main.054635cb0bcac233.js:1:2352689\n at > http://server_ip:4000/main.054635cb0bcac233.js:1:2358775\n at > a._complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2349295)\n > at a.complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2338080)\n > at a._complete ( > http://server_ip:4000/main.054635cb0bcac233.js:1:2338317)\n at > a.complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2338080)\n > at f.subscribe.E ( > http://server_ip:4000/main.054635cb0bcac233.js:1:2358371)\n at > a._complete > (http://server_ip:4000/main.054635cb0bcac233.js:1:2349295)"[[Prototype]]: > Errorconstructor: ƒ ()[[Prototype]]: Object > Vu @ main.054635cb0bcac233.js:1 > handleError @ main.054635cb0bcac233.js:1 > (anonymous) @ main.054635cb0bcac233.js:1 > invoke @ polyfills.80b2e5e5d85ef4ee.js:1 > onInvoke @ main.054635cb0bcac233.js:1 > invoke @ polyfills.80b2e5e5d85ef4ee.js:1 > run @ polyfills.80b2e5e5d85ef4ee.js:1 > (anonymous) @ polyfills.80b2e5e5d85ef4ee.js:1 > invokeTask @ polyfills.80b2e5e5d85ef4ee.js:1 > onInvokeTask @ main.054635cb0bcac233.js:1 > invokeTask @ polyfills.80b2e5e5d85ef4ee.js:1 > runTask @ polyfills.80b2e5e5d85ef4ee.js:1 > Q @ polyfills.80b2e5e5d85ef4ee.js:1 > Promise.then (async) > mt @ polyfills.80b2e5e5d85ef4ee.js:1 > rt @ polyfills.80b2e5e5d85ef4ee.js:1 > scheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 > onScheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 > scheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 > scheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 > scheduleMicroTask @ polyfills.80b2e5e5d85ef4ee.js:1 > nr @ polyfills.80b2e5e5d85ef4ee.js:1 > tr @ polyfills.80b2e5e5d85ef4ee.js:1 > (anonymous) @ polyfills.80b2e5e5d85ef4ee.js:1 > r @ runtime.166a14e1d4745e6f.js:1 > (anonymous) @ 3706.97e830a0e94e334e.js:1 > -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-community/CAMrkDdCF4S4e%2B0rV0AdJL5hYD%2Bdjch29EhZqqPT4_BgrypAD2Q%40mail.gmail.com.
