Dear Tamara,
We have solved this problem in Dspace6 before. 
The solution is 7 step procedure including changing OAI parameters and 
finding the record with SQL queries.
You can reach out to me via my mail [email protected]
Best regards.

On Friday 10 May 2024 at 18:06:45 UTC+3 Tamara Ozdemir wrote:

> We are experiencing an HTTP 500 error when trying to return certain 
> records from our DSpace instance (v5) via the OAI-PMH endpoint.
>
> For example: 
> https://macsphere.mcmaster.ca/oai/request?verb=ListRecords&resumptionToken=oai_dc////22500,
>  
> returns.
>
> [image: server error macsphere oai.png]
>
> By playing with the request URL, we can determine that the offending 
> record is 22570 given that requests work for sets up to and after this 
> record. The challenge, however, is that we’re not sure how to determine the 
> DSpace identifier or handle for the offending record, as it seems 
> disconnected from the OAI-PMH record number.
>
> When we experienced this error in the past (caused by unsupported 
> characters), we were able to identify the offending object by retrieving 
> the handles for the records immediately before and after the offending one 
> because they were presented sequentially. This is not the case here (i.e., 
> the handles are not sequential as presented by the OAi-PMH endpoint), so 
> we’re at a loss. 
>
> Perhaps there is a simple method to retrieve this through the OAI-PMH or 
> API endpoints, or someone knows of a database table we can query to pull 
> back a DSpace ID or handle for a given OAI-PMH record. Any recommendations 
> would be greatly appreciated. 
>
> Thanks, 
> tamara
>

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