Dear Mansoor,
The possible issues arise from file permissions and ownership for the
DSpace logs, as well as from the upload limitations of the web server, such
as Apache2 or Nginx configurations.
But also try reading from the web server logs to see what is actually
happening to your instance; tail live logs from Apache2 or Nginx that will
pinpoint what is going on with the instance at the proxy level.

All the best in debugging.

Thank you,
Kevon

On Thu, Sep 3, 2026 at 8:46 AM Mansoor Koormath <[email protected]>
wrote:

> Dear Team,
> We are unable to submit an item to DSpace CRIS 8.2 after applying the
> system patch. It was running fine before. We are now unable to submit an
> item to the instance. We are getting an "upload failed" message when we try
> to upload a file.  Also, we are not able to create a new process. Hence, I
> checked dspace.log and found that the real-time logs are not currently
> updating there. Also, I am unable to find the logs for the failed
> processes, so we are unable to identify the exact issue with the
> submission. I have checked the asset store permissions and the status of
> other applications.  I didn't find any issues with the permissions and
> running status. Could you please help me to get resolve this issue?
>
> Regards
>
> Mansoor Koormath
>
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