Hi Tim,

thanks for your comments.

On 06/04/11 02:53, Tim Donohue wrote:
> On 4/4/2011 11:39 PM, Andrea Schweer wrote: Andrea gave you some
> ideas of places to potentially get started. Though, I'll admit, the
> idea of making the submission process configurable via the Web
> Interface is potentially a bit complex (i.e. it's likely out-of-scope
> for this particular GSoC project). For background on the 
> complexities, see discussion here: 
> https://wiki.duraspace.org/pages/viewpage.action?pageId=23268096&focusedCommentId=25068048#comment-25068048
>
>  So, a part of me feels that this particular GSoC project would need
> to be more tightly scoped to Improving UI Usability (or Accessibility
> or both). It would likely need to avoid digging into deeper issues
> of reworking the entire underlying workflow logic, as that could be
> a rather large project in itself. However, that being said, if we
> found a DSpace committer/mentor interested in mentoring that larger
> 'underlying logic' project, we could likely pull together a separate
> GSoC project which could *begin* that refactoring work (If any
> committer is interested in this, please get in touch!).  But, I feel
> that's a separate GSoC project altogether, and shouldn't be combined
> with improvements to UI Usability or Accessibility.

Ok, sounds good to me -- I haven't mentored GSoC projects before and so
I'm not entirely sure about what's realistically achievable in one.

> As you may be able to tell, this "Improve Submitter User Experience" 
> project idea is less "defined" than some of the others, as it came
> up during discussions just last week.  However, we do have some 
> institutions (namely Ohio State University) which have done some
> recent usability studies on the Submission User Interface, who may be
> able to help us better define what areas of the UI may require extra
> work.

In addition to the usability studies, it may also be worthwhile to ask
dspace repository managers (eg via the dspace-general mailing list) what
issues they encounter frequently, or to go through the dspace mailing
list archives and look for e-mails that indicate usability issues with
the submission UI (eg a very recent e-mail to dspace-tech:
http://web.archiveorange.com/archive/v/hxciqKvsiLQklYim436e).

Problems I've heard about from the repository managers I work with are
actually quite basic usability issues:
- You're only told when you try to go to the next step that you didn't
fill in a required field
- There is no feedback while files are being uploaded -- this can cause
problems when the submitter is on a slow network connection and/or the
files are large
- The "initial questions" step could be handled in the "Describe" step
instead
- It's currently not possible to re-order eg subject keywords without
removing and re-adding them.

Thinking about the user experience a bit more broadly, there are
additional improvements that could be made (probably implemented as
custom Steps):
- Don't require the submitter to type in information that already exists
electronically -- pull the metadata from elsewhere (citeulike, crossref
doi lookup, bibtex upload...) and then just let the submitter confirm it
- Try to ensure high-quality, consistent metadata values. For some
fields, this can already be done using authority control; other fields
(eg subject keywords) could probably do with some help. This could be an
integration with Discovery to autocomplete keywords that are already in
the system and/or auto-suggested keywords via keyphrase extraction.

cheers,
Andrea

-- 
Andrea Schweer
IRR Technical Specialist, ITS Information Systems
The University of Waikato, Hamilton, New Zealand

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