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https://jira.duraspace.org/browse/DS-872?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Tim Donohue updated DS-872:
---------------------------

    Status: Open  (was: Received)

This was discussed in Developers Meeting today:
[20:07] <kompewter> [ https://jira.duraspace.org/browse/DS-872 ] - [#DS-872] 
Community-based feedback - DuraSpace JIRA
...
[20:09] <mhwood> 872 sounds sensible.
[20:10] <tdonohue> I'd be ok with 872 -- though I had never run into this in 
the past, to be honest. What do others think?
[20:11] <PeterDietz> our feedback all goes to our repository-support-team's 
group list serv
[20:11] <PeterDietz> ...they fan out any requests from there
[20:11] <tdonohue> yea, that's how we used to manage it as well, when I was at 
U of Illinois -- it all went to a listserv
[20:11] <mdiggory> we've mostly focused on using the Community/Collection Admin 
group to manage such emailing logic
[20:12] <hpottinger> I could see a use case for a shared repository for a 
consortium, or a multi-campus university
[20:12] <mdiggory> I'd almost always suggest not adding yet another 
"collection/community" mapping to the space c.fg
[20:13] <mdiggory> I'd rather see a Role "Feedback Recipients" and a 
Groups/EPersons Attached to it in the DB somehow
[20:14] <mhwood> You mean: invent a "gets feedback" permission and grant that 
to some group on some container? Interesting.
[20:14] <mdiggory> for instance, if we were to approach this in the XMLUI, we'd 
create an aspect, model and db table to support the admin adding removing users 
from the listing.
[20:15] <mdiggory> well, I know a "permission" is a bit of a stretch....
[20:15] <mhwood> It's what ACLs have.
[20:15] <tdonohue> yea, I like that idea, mdiggory. Either that, or just have 
the option to send feedback to anyone who is in the Community Admin group or 
Collection Admin group
[20:16] <tdonohue> well, any volunteers to work with this patch a bit? or 
provide more detailed feedback in the comments on how to improve? It sounds 
like the *idea* is sound, just that there are some concerns about the exact 
patch
[20:16] <mhwood> ACL approach is kind of a backdoor way to make this into 
container metadata.
[20:17] <robint> I won't have time pre feature freeze
[20:17] <hpottinger> we may play with the patch here in Missouri, would need to 
see how the managers felt about it
[20:17] <robint> hpottinger: Please do. Any feedback very welcome
[20:18] <tdonohue> thanks hpottinger. Yea, just to be clear, I wasn't 
anticipating this would be in 1.8...I figured it'd be post-1.8 unless anyone 
has significant time in next few weeks (which is unlikely)
[20:18] <mdiggory> sorry, multitasking...
[20:19] <tdonohue> Ds-872 Summary: hpottinger will look at & investigate. 
likely post-1.8

> Community-based feedback
> ------------------------
>
>                 Key: DS-872
>                 URL: https://jira.duraspace.org/browse/DS-872
>             Project: DSpace
>          Issue Type: New Feature
>          Components: XMLUI
>            Reporter: Eija Airio
>         Attachments: patch_communityfeedback.txt, patch_conf_file.txt
>
>
> In DSpace there is only one feedback recipient. According to our experience, 
> the feedback recipient often redirects e-mails of other persons, depending on 
> the type of feedback. 
> We developed the following feature: community-based feedback recipients, 
> which are defined  by inserting lines like this in the dspace.cfg file: 
> feedback.recipient.123456789/2 = email1.something.com
> where 123456789/2 is the handle of the community.
> This means that when the user clicks "send feecback" in the community 
> 123456789/2 (or collections, items or bitstreams under this community), the 
> feedback will be sent to email1.something.com. 
> If there is no corresponding line let's say for a community with the handle 
> 123456789/15, the feedback will be sent to the original feedback.recipient 
> email.
> There are two patches: 
> patch_communityfeedback.txt, which includes small changes for 
> SendFeedbackAction.java  and 
> patch_conf_file.txt, which include example lines in dspace.cfg

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