+1 to providing a better hint to system administrators & linking to the "Troubleshoot an error" page.
This all sounds like a good idea to me. We'd just need to be sure to keep that page up to date (which we tend to do anyhow). - Tim On 7/2/2014 9:10 AM, Brian Freels-Stendel wrote: > Perhaps adding another paragraph similar to: > > If you are a system administrator, please see > https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error for > information about diagnosing errors. > > Whatever the wording, a link to that page might be useful. > > B-- > >> -----Original Message----- >> From: Mark H. Wood [mailto:mw...@iupui.edu] >> Sent: Wednesday, July 02, 2014 7:29 AM >> To: dspace-devel@lists.sourceforge.net >> Subject: [Dspace-devel] Heading off "Internal System Error" questions -- how? >> >> Isn't there *some* rewording of this message that would direct the right >> people >> to look in the logs for its actual meaning? >> >> *** Internal System Error *** >> >> Please tell your system administrator the time that you received this message >> and suggest looking in the log files of DSpace and the servlet container for >> the >> meaning of the message. Thank you. >> >> -- >> Mark H. Wood, Lead System Programmer mw...@iupui.edu >> Machines should not be friendly. Machines should be obedient. > > ------------------------------------------------------------------------------ > Open source business process management suite built on Java and Eclipse > Turn processes into business applications with Bonita BPM Community Edition > Quickly connect people, data, and systems into organized workflows > Winner of BOSSIE, CODIE, OW2 and Gartner awards > http://p.sf.net/sfu/Bonitasoft > _______________________________________________ > Dspace-devel mailing list > Dspace-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/dspace-devel > ------------------------------------------------------------------------------ Open source business process management suite built on Java and Eclipse Turn processes into business applications with Bonita BPM Community Edition Quickly connect people, data, and systems into organized workflows Winner of BOSSIE, CODIE, OW2 and Gartner awards http://p.sf.net/sfu/Bonitasoft _______________________________________________ Dspace-devel mailing list Dspace-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/dspace-devel