All,

In recent years, DSpace Committers have noticed that it can sometimes be 
difficult to determine the "best answer" to a question on mailing lists. 
Even when you get a good answer to your question, you may not be able to 
tell if it is the "best" or accepted answer, or if it's just one of 
several possible answers. In addition, the good answers on mailing lists 
don't always float to the top when you search a topic in Google (or 
similar).

To this end, the DSpace Committers would like to encourage anyone to ask 
DSpace-related technical questions on StackOverflow.com! (If you prefer 
email, you are still more than welcome to continue asking questions on 
our mailing lists. We will continue to answer technical questions on 
lists as well.)

StackOverflow has the potential to help us solve (or improve upon) these 
scenarios. On StackOverflow, questions and answers appear prominently in 
Google search results, and users have the ability to "vote up" the best 
answer to a specific question.

For more details on how you may ask DSpace questions (or help us answer 
questions on StackOverflow), we've created a "Guide to Posting DSpace 
Technical Questions to StackOverflow":

https://wiki.duraspace.org/display/DSPACE/Guide+to+Posting+Technical+Questions+to+StackOverflow

I've included a plain-text version of this guide at the end of this 
email (see below)

While we will continue to support all types of questions on our DSpace 
mailing lists, we hope you will consider collaborating with us on 
StackOverflow in the near future!

- Tim Donohue (on behalf of the DSpace Committers)

======================================================
Guide to Posting Technical Questions to StackOverflow
======================================================

== Why ask technical questions on StackOverflow? ==

You are still more than welcome to continue to ask technical questions 
about DSpace on mailing lists (specifically dspace-tech and dspace-devel).

DSpace Developers have noticed that it can sometimes be difficult to 
determine the "best answer" to a question on mailing lists (or even in 
the mailing list archives). While you may get an answer to your 
question, you may not be able to tell if others agree that is the "best 
answer", or if it's just one of several possible answers. There are some 
questions that are asked frequently, which we'd all like to be able to 
"just Google". StackOverflow helps to solve both of these problems, as 
questions and answers appear prominently in Google search results, and 
it allows all users to "vote up" the best answer to a specific question.

In addition, StackOverflow has a massive community of developers and 
system administrators (other "experts"), who may be able to answer your 
question even better than someone on a DSpace mailing list can. As a 
basic example, suppose you encounter issues with running DSpace on 
Tomcat behind an Apache web server. If you asked your question on 
StackOverflow, you may also find Tomcat and Apache experts answering 
your question or offering suggestions!

For even more information take a look at the StackOverflow Tour: 
https://stackoverflow.com/tour


== Can any technical question go on StackOverflow? ==

No. StackOverflow.com is oriented primarily towards developer-related or 
administrative-related questions. Questions that are subjective in 
nature are also discouraged, as it is very difficult (or impossible) to 
determine the "best answer".

Here are some examples of DSpace questions which you could ask on 
StackOverflow:

* How do I customize the DSpace XMLUI so that the side menu is on the 
left side? (Or any sort of customization related question)
* How do I configure DSpace to connect to my local LDAP (or Shibboleth)?
* How do I get DSpace to run on port 80 instead of port 8080?
* I'm trying to add some custom code into my DSpace, and it's not 
working right. Here's a code snippet and the error I'm seeing: ______
* (Most any other question regarding customizing or configuring/setting 
up your DSpace instance)

For more information on what is considered "on-topic" for StackOverflow 
see: https://stackoverflow.com/help/on-topic


== How do I ask a DSpace question on StackOverflow? ==

It's easy! Though first, we do recommend searching 
(https://stackoverflow.com/search) to see if your question has already 
been asked before.

1. Login/Signup on http://stackoverflow.com (You can use your Google or 
Facebook account if you wish.)

2. Click the big "Ask Question" button in the upper right.

3. Enter in your question. Give it a title and describe the question or 
problem. MAKE SURE TO TAG IT "dspace" (as that is the primary way we are 
notified of new DSpace related questions). Also tag it with other 
related topics (e.g. if it's related to Tomcat, tag it "tomcat" as 
well). For more tips on asking a good question, see: 
https://stackoverflow.com/help/how-to-ask

NOTE: StackOverflow also welcomes answering your own questions if you 
discover the answer, or already knew it but wanted to make it easier to 
find the answer publicly: https://stackoverflow.com/help/self-answer


== How can I help answer DSpace questions? ==

Again, it's easy!

1. Login/Signup on http://stackoverflow.com (You can use your Google or 
Facebook account if you wish.)

2. Visit the "dspace" tag: 
https://stackoverflow.com/questions/tagged/dspace  You can also 
subscribe to the "dspace" tag for email updates: 
http://blog.stackoverflow.com/2011/01/tag-favorites-and-tag-subscriptions/

3. Locate a question that you may be able to help with

4. Type in your answer or suggestions. You can also obviously ask 
questions back to the submitter, if the question isn't clear. For more 
tips on writing a good answer, see: 
https://stackoverflow.com/help/how-to-answer


-- 
Tim Donohue
Technical Lead for DSpace & DSpaceDirect
DuraSpace.org | DSpace.org | DSpaceDirect.org

------------------------------------------------------------------------------
Slashdot TV.  
Video for Nerds.  Stuff that matters.
http://tv.slashdot.org/
_______________________________________________
Dspace-devel mailing list
Dspace-devel@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/dspace-devel

Reply via email to