Hello Claudia, Many thanks for taking the trouble to reply.
I don't seem to be able to submit any kind of bitstream. I'm beginning to wonder if I have the permissions/workflows set correctly. Would this prevent me uploading? Currently I am uploading logged in as part of the administrator group. I will ask our technical team to see if they can look at the error logs. Many thanks once more for your help. Paula ******************************** Paula Fitzpatrick E-Repository Officer Robinson Library University of Newcastle upon Tyne [email protected] 0191 222 7627 http://eprint.ncl.ac.uk/ ******************************** >-----Original Message----- >From: Claudia Jürgen [mailto:[email protected]] >Sent: 24 August 2010 16:06 >To: [email protected] >Subject: Re: [Dspace-general] Novice alert - getting started with 1.6.2 > >Hello Paula, > >1) That "Internal System Error" message is a generic DSpace system >message which does not provide the information needed to solve your >problem. >See the "How to Troubleshoot an Error" page on the DSpace Wiki in order >to learn how to get more information: >http://wiki.dspace.org/confluence/display/DSPACE/Troubleshoot+an+error >If you've found out more, best ask via the dspace-tech list >https://lists.sourceforge.net/lists/listinfo/dspace-tech. > >The docx shouldn't be the problem, as the format is part of the default >bitstream format registry. >Are you able to submit an item with a bitstream at all? > >Some frequently made errors are in the email server configuration and >the permissions of the dspace installation directory, both will prevent >you from submitting an item. > >2) The DSpace System Documentation is the only documentation shipped >with DSpace (assume you know it). There are a lot of additional guides, >howtos etc created by the DSpace community, see the DSpace Wiki >Resources page for more details: >https://wiki.duraspace.org/display/DSPACE/DSpaceResources > >Hope that helps > >Claudia Jürgen > > >Am 23.08.2010 15:39, schrieb Paula Fitzpatrick: >> 1) I'm currently just adding some test documents, uploading some >> simple .docx files from my PC. However, on doing this, the system >> returns with an 'internal user error'. I have attempted this 5 or 6 >> times now. I believe the person who installed the s/w has 'told' the >> system about .docx files. >> >> 2) Is there a user guide to refer to somewhere? I am aware there are >> lots of guides to help with the actual installation etc, but anything >> less technical and more geared towards user/administrator. >> >> With many thanks, Paula >> >> >> ******************************** Paula Fitzpatrick E-Repository >> Officer Robinson Library University of Newcastle upon Tyne >> [email protected]<mailto:[email protected]> >> >> 0191 222 7627 >> >> http://eprint.ncl.ac.uk/ ******************************** >> >> >> >> >> >> >> >> ---------------------------------------------------------------------- >-------- >> >> >This SF.net email is sponsored by >> >> Make an app they can't live without Enter the BlackBerry Developer >> Challenge http://p.sf.net/sfu/RIM-dev2dev >> >> >> >> _______________________________________________ Dspace-general >> mailing list [email protected] >> https://lists.sourceforge.net/lists/listinfo/dspace-general > >-- >Claudia Juergen >Universitaetsbibliothek Dortmund >Eldorado >0231/755-4043 >https://eldorado.tu-dortmund.de/ > >------------------------------------------------------------------------ >------ >Sell apps to millions through the Intel(R) Atom(Tm) Developer Program >Be part of this innovative community and reach millions of netbook users >worldwide. Take advantage of special opportunities to increase revenue >and >speed time-to-market. Join now, and jumpstart your future. >http://p.sf.net/sfu/intel-atom-d2d >_______________________________________________ >Dspace-general mailing list >[email protected] >https://lists.sourceforge.net/lists/listinfo/dspace-general ------------------------------------------------------------------------------ Sell apps to millions through the Intel(R) Atom(Tm) Developer Program Be part of this innovative community and reach millions of netbook users worldwide. Take advantage of special opportunities to increase revenue and speed time-to-market. Join now, and jumpstart your future. http://p.sf.net/sfu/intel-atom-d2d _______________________________________________ Dspace-general mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/dspace-general
